Frequently Asked Questions
Got questions? We’ve got answers!
How do I Book a Class
To book a class, follow the following steps:
- Download the “Chalk N Pencils” app from Google Play Store or Apple App Store.
- Click “Logging in for the first time?” and input your e-mail address.
- Check your e-mail to set up your password.
(If you did not receive an email, please check your spam folder and ensure that you have entered the correct email address.)
- Log on to the app using your new password.
- Enroll via Book on the Dashboard page.
- Make payment under My Invoices on the Dashboard page.
Can I drop by the studio to have a look and enquire about art classes?
Unfortunately, our studio is only open after school hours, during which our teachers will be busy teaching and will not be able to answer your questions. You may be able to observe from the outside as our studio has full-height glazing.
If you have more questions, please don’t hesitate to get in touch with us at +65 98390979.
Do you offer Trial Classes?
Our trial classes are $78 for 2 consecutive weekly classes. It is valid once per student ages 3 – 17 years old.
Why are Trial Classes 2 sessions?
We offer two-session trial classes to ensure that students have ample time to engage with and complete an art project fully. This approach provides a more comprehensive experience, allowing participants to understand better our teaching methods and the value of our art classes.
If you have two or more budding artists, we will offer you our Family Discount. Kindly note that children must be siblings.
What is the teacher-student ratio in each class?
In our studio, the teacher-student ratio is 1:4. There are no more than 2 different age groups per teacher.
How long is the duration of an art class?
Chalk I (aged 3-4) is 1 hour, Chalk II (aged 5-6) is 1 hour 15 minutes, Chalk III (aged 7-12) is 1 hour 30 minutes, Pencils (aged 13-17) is 2 hours and an adult class is 3 hours long.
What is taught in the term?
Each term at Chalk N Pencils comprises 10 sessions, and all materials are included. Throughout the term, your child will complete one canvas painting, one 3D artwork, one creative drawing, and one mixed media artwork.
Can you do private lessons or Portfolio Prep Classes?
Yes, don’t hesitate to get in touch with us at +65 98390979 to enquire and arrange with Ms Kheng, our business owner/art teacher.
Can parent accompany the child on his/her trial class?
It’s a drop-off class. Remember to pick your child up on time too.
Do I bring my own art materials?
No, you need not. We supply all materials needed for our art projects.
What do you teach in your children’s art classes?
In our regular weekly classes, children will have the opportunity to learn a variety of skills across different media such as drawing, painting, 3D work, and clay.
Can you teach my child to draw?
If your child is showing an interest in art and wants to gain the confidence to draw better, yes!
Are you open on public holidays?
There will be no classes on public holidays and school holidays. School holiday workshops will take place during March, June, September and December school holidays.
What should we wear to the art class?
You can bring your own bring a water bottle and an apron if they have one 🙂 Aprons can also be purchased from the studio for $5.
For children, it can get messy when paint is involved, so we recommend clothes that are not precious.
Cancellations N Refunds
✐ Refunds for Holiday Programmes, private bookings or party cancellations are not given.
✐ All fees paid are non-refundable and non-transferable.
✐ No refund of any fees will be made for any class missed by a student under any circumstances.
✐ No refund of any fees will be made for any withdrawal by a student from any program.
✐ Make-up sessions can be arranged if notice is given 2hrs before the class on our app.
✐ If a booked make-up is not attended, then the make-up class will be forfeited.
✐ Kindly arrange replacement classes (subject to availability) within the term; if not, the session will be forfeited.
✐ Replacement classes cannot be used as credit towards another term’s fees.
Terms N Conditions
✐ One time registration fee of $35 is non-refundable.
✐ All payment has to be made before class commencement.
✐ Payment is strictly non-refundable. Kindly arrange replacement classes (subject to availability) within the week. Otherwise, the session will be forfeited. If the student is unwell, we will request they remain home until they completely recover. Please present MC for sick leave.
✐ Students are advised to arrive no earlier than 10 mins before the start of class, and parents/guardians are to pick them up on time. Attendance is a key factor in students’ learning.
✐ Please be reminded to collect artwork promptly. Chalk n Pencils reserves the right to dispose of any items not collected within 1 month after the term ends.